At PawAI, we are committed to protecting your privacy and personal data. This policy explains how we collect, use, store, and protect your information in accordance with the General Data Protection Regulation (GDPR).
1. Information we collect
We collect the following information:
- Account data: name, email, password (encrypted)
- Pet information: name, species, breed, weight, birth date
- Pet photos: images you upload for analysis
- Analysis data: results from BCS, food, and beauty scans
- Usage data: information about how you use our service
- IP addresses: we store the IP address (IPv4 or IPv6) from which you register on our waitlist or create an account, for security and legal compliance purposes
2. How we use your information
We use your information to:
- Provide and improve our AI analysis services
- Personalize your experience on the platform
- Send you important notifications about the service
- Ensure platform security and prevent fraud by logging IP addresses
- Comply with legal and regulatory obligations
3. Legal basis for processing
We process your personal data based on:
- Consent: when you explicitly agree to processing
- Contract performance: to provide the services you request
- Legitimate interest: to improve our services and security
4. Sharing information
We do not sell or rent your personal data. We only share information when:
- It is necessary to provide the service (authorized service providers)
- We are legally required to do so
- You give us explicit permission
5. Your rights (GDPR)
You have the right to:
- Access your personal data
- Rectify inaccurate data
- Delete your data ("right to be forgotten")
- Object to processing
- Data portability
- Withdraw your consent at any time
To exercise these rights, you can request an export of your data or contact us directly.
6. Data security
We implement technical and organizational security measures to protect your data against unauthorized access, loss, or destruction.
7. Data retention
We retain your personal data for as long as necessary to fulfill the purposes described in this policy, unless the law requires or permits a longer retention period.
8. Cookies
We use cookies to improve your experience. For more information, see our Cookie Policy.
9. Changes to this policy
We may update this privacy policy occasionally. We will notify you of significant changes through a notice on our website or by email.
10. Contact
If you have questions about this privacy policy or how we handle your data, you can contact us through our website.
Last updated: January 2025